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This qualification has been written to prepare learners for employment. It also supports learners who are new to the customer service sector and wish to improve their knowledge of this area, resulting in the achievement of a nationally recognised qualification.
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Classroom Based Learning
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Adult Education Budget
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Level 1
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Customer Service
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Staffordshire
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This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments.
This qualification has been written to prepare learners for employment. It also supports learners who are new to the customer service sector and wish to improve their knowledge of this area, resulting in the achievement of a nationally recognised qualification.
Topics include:
| Delivery | Classroom Based Learning |
|---|---|
| Level | Level 1 |
| Region | Staffordshire |
| Sector | Customer Service |
Things that affect your choices, for example, skills and experience, money and housing, personal issues such as health, relationships and discrimination.
If you need career advice and support before, during or after you’ve completed your course, our trained advisors can help by providing you with in-depth career information, advice and guidance to make sure you make the right informed choices.
