Unlock Your Potential

Hospitality Apprenticeship Opportunities

Launch a dynamic career in the hospitality industry!

Join us and gain real-world experience, learn from industry professionals, and prepare for an exciting career in hospitality.

Gain Experience and Learn from Industry Experts

Hospitality offers apprenticeships in restaurants, cafés, pubs, bars, nightclubs, hotels, and barista roles.

Hands-On Experience

Gain valuable work experience at local hotels, restaurants, and catering companies.

Learn from the best

Workshops on customer service, kitchen operations, and front-of-house management taught by industry experts

Insider's View

During site visits to hospitality venues, you can get an insider's view and learn what it takes to succeed in the business.

Success to Secrets

Hear from industry professionals who will share their journeys and tips for making it in the industry.

Develop job-ready skills for a career in hospitality

Fast-tracking you to an exciting career opportunity where you’ll continue to develop your skills.

Develop essential hospitality skills and network with industry leaders

Through our exclusive events, you can develop the essential skills needed for a career in hospitality while connecting with influential professionals and potential employers.

Ignite your passion for hospitality and catering at Xcelerate's innovative training space inside Birmingham’s home of world-class cricket.

Hospitality provides a variety of job opportunities

We are excited to present a variety of job opportunities currently available across the West Midlands.

These roles span a diverse range of industries, from hospitality and retail to customer service and management, offering something for everyone, regardless of experience level or career aspirations.”

Barista

Prepares coffee and other beverages while maintaining a clean and welcoming environment for customers.

Catering Assistant

Supports the kitchen team by preparing basic food items and maintaining cleanliness in food preparation areas.

Catering Supervisor

Leads the catering team, ensuring smooth service and maintaining high standards of food hygiene and customer satisfaction.

Chef

Prepares and cooks a variety of dishes, ensuring quality and presentation in line with restaurant standards.

Chef de Partie

Manages a specific section of the kitchen, preparing dishes to the highest standards within their specialty.

Cleaner

Ensures cleanliness and hygiene in designated areas by performing regular cleaning tasks.

Customer Service Assistant

Interacts with customers to provide product information, resolve issues, and process transactions efficiently.

Food Service Manager

Oversees food service operations, ensuring high standards of food quality, hygiene, and customer service in the store.

Hospitality Manager

Manages the overall hospitality service, focusing on customer satisfaction, staff training, and service quality.

Retail Assistant

Assists customers with purchases, restocks shelves, and provides excellent customer service.

Retail Team Leader

Oversees a retail team, ensuring that staff meet sales targets and deliver excellent customer service.

Service Desk Operative

Manages service desk inquiries, providing support to internal and external customers.

School Chef

Prepares nutritious meals for schoolchildren, adhering to dietary guidelines and food safety regulations.

Storeman

Responsible for managing stock levels, receiving deliveries, and organizing the store's inventory.

Skills, Qualifications & Experience

Skills Development

Build essential skills across both personal and professional development. Through self-assessment, people identify their strengths and areas for growth, creating personalised action plans to guide their progress. In goal setting and career planning, participants learn to set SMART goals and create actionable strategies for achieving personal and professional objectives, refining these plans through peer feedback.

Key employability skills include CV writing, interview preparation, and crafting compelling personal statements. Participants engage in mock interviews and explore various career pathways, ensuring they are well-prepared for job applications and career progression.

The programme emphasises transformational skills and resilience, encouraging individuals to embrace discomfort for personal growth and develop strategies for overcoming setbacks. The life skills component equips participants with practical knowledge on managing mental health, recognizing scams, and balancing personal and professional responsibilities effectively.

Participants also enhance their networking and online presence by developing professional LinkedIn profiles and practicing effective networking strategies. In leadership and team collaboration, individuals apply leadership techniques, learning to motivate others and improve teamwork in real-world scenarios.

The programme promotes cultural and social responsibility by building awareness of safeguarding, inclusivity, and British values. Participants engage in reflective activities and discussions to develop a deeper understanding of these important areas.

Work Experience Opportunities

Work experience in hospitality settings such as restaurants, cafés, pubs, bars, nightclubs, hotels, and barista roles provides people with valuable, hands-on skills. Participants develop strong customer service abilities, learning how to communicate effectively, handle inquiries, and provide exceptional service under pressure.

Gain practical operational skills by managing tasks like food and beverage preparation, serving, cleaning, and inventory control. Exposure to fast-paced environments enhances adaptability and problem-solving skills, while working in teams fosters collaboration and builds leadership abilities through roles like shift management or event coordination.

Time management and multitasking are sharpened as individuals balance multiple responsibilities, ensuring smooth operations and high service standards. Participants also explore apprenticeship opportunities within various hospitality roles, tailoring their skills to specific career paths.

Accredited Qualifications

The Award in Food Safety and Work Safely certifications provide essential, training for those entering the hospitality industry. The Award in Food Safety focuses on the principles of safe food handling, hygiene practices, and preventing contamination, ensuring compliance with food safety regulations. This certification is critical for anyone working in food preparation or service roles.

The Work Safely certification equips individuals with the knowledge to maintain safe working environments, covering health and safety standards, hazard identification, and accident prevention. Both trainings are highly regarded in the industry and ensure that participants are well-prepared to meet the safety and regulatory requirements of hospitality workplaces.