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You need to be at least 16 years old to take this qualification. Entry is at the discretion of the centre.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification
Progression opportunities
The objectives of this qualification are to help learners to:
• develop transferable skills valued by employers such as customer service, teamwork and
communication
• develop skills in more specialist areas depending on their area of interest or work, including food and
drink, fashion, bakery and gardening.
Learners who achieve this qualification could progress to:
• NCFE Level 3 Diploma in Retail Skills (various pathways)
• NCFE Level 3 Diploma in Management
• NCFE Level 3 Diploma in Customer Service.
16
Classroom Based Learning
24
Adult Education Budget
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240 hours
73 hours
Level 2
Pathway SkillsZone Burslem
Customer Service
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Staffordshire
NCFE
This qualification is a competence-based qualification which requires learners to demonstrate the skills and knowledge needed when working in the retail industry and is ideal for those working in their first retail role or those who wish to progress in their retail career. Learners must be 16 to undertake this qualification.
Give your team the skills needed to operate effectively in retail.
Working in a retail environment can be a demanding but rewarding role. It’s essential, therefore, that team members understand their responsibilities and what is required of them.
The Level 2 Diploma in Retail Skills has been designed to support learners already working in roles such as sales assistant or stockroom assistant or aiming to. The qualification contains a huge 80+ optional units that learners can choose from, covering positions as varied as receiving goods and materials to processing fish or picking merchandise to feature in visual displays.
The qualification is also nationally recognised and supported by our marketing leading training resources.
Topics include:
| Funding Type | Adult Education Budget |
|---|---|
| Delivery | Classroom Based Learning |
| Location | Pathway SkillsZone Burslem |
| Region | Staffordshire |
| Awarding Body | NCFE |
| Minimum Entry Age | 16 |
| Level | Level 2 |
| GLH | 73 |
| TQT | 240 |
| Credit Value | 24 |
| Sector | Customer Service |
Things that affect your choices, for example, skills and experience, money and housing, personal issues such as health, relationships and discrimination.
If you need career advice and support before, during or after you’ve completed your course, our trained advisors can help by providing you with in-depth career information, advice and guidance to make sure you make the right informed choices.
